Frequently Asked Questions
Everything you need to know about shopping with Ancient Living
What payment methods do you accept?
We accept all major credit and debit cards, net banking, UPI, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes across India.
How long will it take to receive my order?
Orders are typically processed within 24-48 hours. Depending on your location, delivery usually takes 3 to 7 business days.
What is your return and exchange policy?
We offer a 7-day return policy for unused and unopened products in their original packaging. Please contact our support team to initiate a return or exchange request.
Are your products natural and eco-friendly?
Yes, Ancient Living is committed to sustainability. Our products are crafted using natural ingredients, traditional methods, and eco-conscious packaging whenever possible.
How can I track my shipment?
Once your order is dispatched, you will receive an email and SMS with a tracking link and AWB number to monitor your package in real-time.
Do you offer international shipping?
Currently, we primarily ship within India. For international inquiries, please contact our customer service team to discuss available shipping options and rates.